# Review one meeting moment

A GameTape practice worksheet. Use it on your own or with a coach.

1. **Purpose:** What did you want from the conversation?
2. **Moment:** Write the time and the words that prompted your review.
3. **Response:** What did you say next? Separate the words from your interpretation.
4. **Other person's experience:** What do you need to ask them rather than infer?
5. **Commitment:** What action, owner and timeframe did the conversation establish? Leave unstated details blank.
6. **Next attempt:** Choose one change you can try in a similar conversation.
7. **Follow-up:** What happened when you tried it? What evidence supports your reading?

## Worked example

- Moment: A customer asks when they will receive pricing.
- Response: You describe another feature instead of answering the timing question.
- Next attempt: Give the date first, or say what you need to check before committing.
- Follow-up: Ask whether the answer gave the customer what they needed to decide.

This is an illustrative exercise, not a customer result or a validated assessment. A transcript cannot establish another person's feelings. Opening a document does not prove it was delivered. Missing observations leave an outcome unknown.

The follow-up approach draws on Marshall Goldsmith's Stakeholder Centered Leadership Model:
https://www.marshallgoldsmith.com/post/stakeholder-centered-leadership-model

GameTape: https://gametape.gg/meetings
Prepared 7 September 2026.